Privacy policy

1. Overview

At Do Tees LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.dotees.co or make a purchase from us.

By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment providers — we do not store full card details)
  • Order history and preferences
  • Communications you send us via email or WhatsApp

Information Collected Automatically

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring URLs and search terms
  • Cookie data and tracking identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment and shipping.
  • To communicate with you about your order, including confirmation, tracking, and delivery updates.
  • To respond to your questions, requests, and customer support inquiries.
  • To send you marketing and promotional communications, where you have opted in to receive them.
  • To improve our website, products, and customer experience.
  • To detect, prevent, and address fraudulent transactions and security issues.
  • To comply with applicable legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect the functionality of our website.

We may use the following types of cookies:

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart, checkout).
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Meta Pixel, Google Ads).

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and fulfilling orders (e.g., Shopify, payment processors, shipping carriers).
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Do Tees LLC, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

All third-party service providers are required to handle your information in accordance with applicable privacy laws and our data protection requirements.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, and reporting obligations. When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request that we correct inaccurate or incomplete information.
  • Deletion: The right to request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: The right to opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
  • Data Portability: The right to request a copy of your data in a structured, machine-readable format.
  • Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at support@dotees.co. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. As stated in this policy, we do not sell personal information. To submit a request, contact us at support@dotees.co.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS connections, encrypted payment processing, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to www.dotees.co. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

This Privacy Policy was last reviewed in January 2025. The most current version is always available at www.dotees.co/policies/privacy-policy.